Refund Policy
1. General Policy
OI Scalper is committed to customer satisfaction. If you are not satisfied with your purchase, you may be eligible for a refund under the terms outlined below. Please read our refund policy carefully.
2. Eligibility for Refunds
2.1 Courses
- Refunds for courses are available within 14 days of purchase.
- To be eligible for a refund, you must not have completed more than 25% of the course content.
- Refund requests must be submitted via our customer support team.
2.2 Invite-Only Scripts
- Refunds for invite-only scripts are available within 7 days of purchase.
- To be eligible, you must not have accessed or used the script on TradingView.
- Refund requests must be submitted via our customer support team.
2.3 Subscriptions
- Refunds for subscription-based services, including future features like copy trading and stock scanners, are not available once the subscription period has started.
- You may cancel your subscription at any time, but no refunds will be issued for the remainder of the subscription period.
3. Non-Refundable Items
The following items are non-refundable:
- Completed courses or course bundles
- Used or accessed invite-only scripts
- Subscription fees after the subscription period has commenced
- Promotional or discounted items
4. Refund Process
4.1 Requesting a Refund
To request a refund, please contact our customer support team at [Contact Information]. Provide your order number, the reason for the refund request, and any relevant details.
4.2 Approval and Processing
Once your refund request is received, we will review it and notify you of the approval or rejection. If approved, the refund will be processed and applied to your original method of payment within 7-10 business days.
4.3 Partial Refunds
In certain situations, partial refunds may be granted at our discretion, especially in cases involving extenuating circumstances.
5. Changes to the Refund Policy
OI Scalper reserves the right to modify this Refund Policy at any time. Changes will be posted on our website, and continued use of our services after the changes are posted constitutes acceptance of the new terms.
6. Contact Information
For any questions or concerns regarding this Refund Policy, please contact us at [Contact Information].